Artilium- Artilium, a leading European telecoms software developer, needed to gain the expertise to add unified communications to its offerings for both fixed and mobile network operator customers. Artilium engaged The VIA Group to help it develop the architecture for the hosted solutions based on Microsoft Exchange Server 2007 Unified Messaging and Microsoft Office Communications Server 2007.
Banner and Witcoff- The firm needed a solution to link multiple offices, unify management of voice messages, email and faxes to enhance internal/external productivity; and provide a reliable communication infrastructure for improved business continuity.
Food MNC International- With 300 locations, a multi-billion dollar international food and beverage company had a powerful need for efficient, cost-effective communication. The firm was facing unparalleled competition and had an urgent need to increase efficiency and productivity of its branch office employees while controlling operating expenses. Yet its existing 10,000 mailbox voicemail network, made up of 150 disparate, traditional voice messaging and PBX systems from Avaya and others, was not keeping pace.
Honda Racing F1 Team- In F1, speed is of the essence. And that’s not only for the cars on the track. To ensure competitive edge, manufacturers, designers, engineers, partners and suppliers need to share information rapidly, often across time zones and geographies. And during the race, technicians need to communicate rapidly to ensure the utmost safety of the drivers. For the Honda Racing F1 team, however, communications were starting to impact performance and competitiveness. Its existing telephony system was reaching capacity, consisting of separate exchange lines, switches and voicemail systems that offered little flexibility. To deal with this, the Honda Racing F1 Team sought a new system that offered greater mobility, quality and simplicity.
Leiff, Cabraser, Heimann and Bernstein, LLC- Lieff Cabraser Heimann & Bernstein is a fifty-plus attorney law firm that has represented plaintiffs nationwide since 1972. They have offices in San Francisco, New York, Washington, D.C., Beverly Hills and Nashville. The firm was looking to replace a legacy Nortel system in its San Francisco office and needed new solutions in its New York and Nashville offices. The needs of the practice required seamless integration across locations, with the cost savings and enhancements available with IP telephony.
Leonard, Street and Deinard- The firm needed to replace its legacy Octel messaging system to one that went beyond traditional voice mail capabilities and offered attorneys and clients greater access and flexibility. They also needed a communications system that offered the cost savings of IP telephony and increased the mobility of its attorneys.
Qualcomm- Qualcomm develops next-generation digital wireless communications products and services and licenses its technologies to more than 135 companies worldwide. As a part of an ongoing strategy to investigate new communications technologies, the company deployed a beta version of Microsoft Exchange Server 2007, looking particularly at the software’s rich unified-messaging capabilities. Based on the success of the early deployment, Qualcomm plans to implement the new solution enterprise wide, upgrading its existing messaging infrastructure built on Microsoft.
RealPage- RealPage, a Texas-based software vendor that offers products for multifamily property management, serves more than 20,000 customers. When they discovered it would cost more than $60,000 to replace its aging voice mail system, it sought a more comprehensive communications solution that included e-mail, voice, and conferencing. Working with Microsoft Gold Certified Partner The VIA Group, RealPage deployed a solution based on Microsoft Office Communications Server 2007, along with optimized Jabra headsets. As a result, RealPage gained an efficient unified communications solution that is expected to deliver $5 million in cost savings and increased sales in 2009.
San Francisco Museum of Modern Art- The museum was looking to ease IT management burden and decrease recurring costs by streamlining communication infrastructure using a single data network while ensuring a consistent branded experience for patrons and sponsors. The museum decided to deploy an Avaya IP Telephony solution over an Extreme Networks converged data infrastructure to reduce costs and improve intelligent, personalized interactions both internally and externally.
The Seattle Times- The newspaper wanted to find a best-in-class “converged” solution that delivers high performance via adaptive reliability, cost-effectiveness, end-user friendliness and expert support. With the right combination of Avaya solutions it created an open architecture that is very stable. Avaya mobility solutions enabled employees to be more productive while on the road while enhancing the IP Telephony network to best serve its customers.
Tracy Unified School District- TSUD's employees rely on e-mail, voice mail, instant messaging and faxes to communicate with each other, vendors, and parents. VIA implemented Microsoft's Unified Messaging solution and as a result, the district's office has experienced better communication and more efficient management.
Western Kentucky University - VIA recently had the pleasure of attending the ACUTA Conference and VIA had the oppor-tunity to interview Edwin Craft, Director of Telecommunications, Western Kentucky Univer-sity about technology in higher ed. Here’s an excerpt of that conversation.