Professional Services

The VIA Group’s technical consulting services are backed by our customer satisfaction guarantee to do “whatever it takes to meet your priorities.” Strong words, you say? Yes- from the unified communication experts with a reputation for succeeding where others throw in the towel! Click here to learn more about Professional Services from The VIA Group.

VIA offers a wide variety of Professional Services, including: 

  • Technical Consulting
    • Needs analysis
    • Architectural Design Creation
    • Migration planning
    • Message interoperability and networking
  • Service Offerings
    • Project management
    • System Installation
    • Administrator, support staff and end-user training
    • System Deep Dive Training
    • First Day of Service support
    • Help desk services
    • Maintenance/post-warranty coverage
    • VIACare
  • Software Applications
    • Integration solutions
    • Administrative solutions
    • Migration solutions

All these services are focused on IP messaging, unified/converged communications and related technologies. 

PROBLEM

THE VIA GROUP SOLUTION

BUSINESS BENEFIT

You've invested in a lot of technology. Now you want it to work together.

Design & Architecture

We customize your design to ensure your business needs are met, and leverage your currently installed technology for maximum return on investment.

The unified communication solution from The VIA Group improves your operating effectiveness.

Your people rely on functionality that can't be lost with a new solution.

Migration Planning
We analyze your requirements, select the most appropriate technology and ensure that all required functionality is available on your new system.

You leverage existing investments and minimize disruption to users.

Your business can't afford the dislocation of poorly integrated and deployed communications.

Integration & Deployment

Our trained and certified team manages all integration issues carefully prior to deployment. Before your installation, we perform system assembly, burn-in and testing in our own integration lab.

You keep communications flowing with your customers and suppliers.

You suspect your network isn't performing efficiently anymore.

Network Optimization

We monitor your network, perform traffic analysis and recommend changes and additions to improve its performance.

You reduce operating costs and optimize your investment.

Your technical personnel aren't trained to support new systems.

Training and Trouble-Shooting

We are certified to deliver on-site training and knowledge transfer to your key personnel. We can also perform remote system administration and alarm management.

You effectively manage your unified communication system.

You are concerned about security breaches.

Security Audits.

We perform communications security audits and recommend enhancements to protect your network.

You have greater peace of mind.

 
WE HAVE SOLUTIONS FOR YOU.