The Via Group - Company Overview
The Via Group is recognized by some of the world's largest corporations as the partner to deliver Unified Communications and Voice (TDM/VoIP) solutions. With roots in voice and messaging products since 1990, Via engineers bridge the gap between telephony and computing to deliver real-time messaging, unified messaging, voice, and conferencing to the desktop environment.
Today's Unified Communications solutions are mission critical and involve complex integration of: Voice, Directory Services, E-mail, Local and Wide Area Networks, Security and Voice Messaging. They touch all the major business centers of your company and must be correctly designed, installed, and supported to fully realize promised business benefits. Our professional services optimize your existing communications investment by integrating IT infrastructure and telephone systems - all models of legacy PBXs - including, but not limited to, Avaya, Nortel, Cisco, NEC, Mitel, Siemens, and Fujitsu.
Via engineers specialize in assisting and supporting adoption of interrelated technologies. We guide new Enterprise Customers and Partners through the important processes that translate the tremendous value of Unified Communications to your bottom line. The complete Discovery/Design/Install/Support package from The Via Group includes initial consultation sessions with Senior Engineers, system design, project management, system installation/integration, administrator and Help Desk knowledge transfer, First Day of Services support, and ongoing support services.
Via. Your communication systems delivered.
The Via Group Awards and Accolades
A four-time winner of the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility, for the years 2008 through 2011, The Via Group's CEO, Kevin Carswell, commented, "At Via, we practice what we preach by taking advantage of the workplace flexibility that Unified Communications technology provides us, in the same way that it does for our corporate customers. We utilize Unified Communications solutions for ourselves, with the richness of Voice and Video conferencing, Unified Messaging, Instant Messaging, presence and Web conferencing. These technologies provide us with an environment that enables our employees to work from anywhere that has an internet connection."
Elaborating on the culture of the company that has always provided an environment that supports the care of its employees and their families, Carswell feels that this, in turn, inspires the intense loyalty to Via that it enjoys among both its leadership and staff. And, The Via Group strives to develop and maintain the same collaborative, cordial and relaxed partnerships among its customers, which generates the same kind of loyalty to the organization from its client companies.
"The Via Group is a professional technology company with integrity," Carswell continued, "that has the right soul. I believe that a business has a soul. It has its own personality and its own values and culture, which are responsible for the kind of talent that it draws, the loyalty that the company inspires, and the friendships that it develops with its customers. We really like our customers, and they like us, not only as technology providers but as people. This is true because the people who work here are different from those in other places. They are very passionate about what they do, which creates a company with heart. That is important to us, and I think that it comes across very clearly to both the people who work here and to our customers around the country."
