The Via Group - Increased Collaboration

By implementing a unified communications solution from Microsoft, WKU has established a more integrated foundation for distance learning and collaboration. Students have more options for the way they communicate with one another outside of class. They no longer have to rely on arranging busy schedules and meeting once or twice outside of class to complete group projects or study for an exam.

"With Office Communications Server, we implemented a framework of communication tools to bring real-time collaboration to these classes," says Craft. Because students can see who in their classes is available at any time, they can work together when they feel most productive. Students who cannot physically attend class can more easily participate and feel that they are part of the unit because they can, using conferencing and desktop sharing, "attend" group sessions and work on projects as though they were local. "Physical location no longer matters," continues Craft. "Unified communications offers students the tools to collaborate from anywhere, and that enhances their ability for success."

With Office Communications Server, faculty and IT staff can more easily collaborate as well, especially with people outside of campus. As difficult economic times continue, schools must find ways to enhance education that go beyond the boundaries of campus. "WKU knew it was absolutely critical to develop cross-university platforms to share because of budget restrictions. Office Communications Server technology effectively opens door for sharing resources and remote programs to deliver course content effectively," says Babs Summerhill, Regional Account Manager at The VIA Group.

WKU hopes to serve more students in the future by expanding its distance learning programs and continuing to improve how students and faculty communicate and collaborate. With a Unified Communications solution from Microsoft, it has established a foundation for continued growth and success.

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