Avaya Partnership
Enterprises of all sizes depend on Avaya for unified communications that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplifies the proliferation of technologies that businesses deal with every day. People-centric solutions from Avaya integrate voice, video, and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.
Avaya Unified Communications solutions are:
- Seamlessly integrated: Reply to email with your voice. Turn an IM into a conference call. Answer your desk phone from the airport. No matter how, where, or when you communicate, you'll have seamless access to the same familiar interfaces and corporate resources.
- Productivity focused: When communications tools work together, you get more done. Take the Avaya Flare™ Experience―you use the same interface to collaborate real-time across all your tools, including desktop video, social media, conferencing, and more.
- Vendor-neutral: Unified Communications unifies systems, devices and applications from multiple vendors. Avaya supports open standards and robust interfaces with third-party products, for lower costs and improved flexibility. Their core communications platform, Avaya Aura®, leverages SIP architecture to simplify networks and connect users at every location regardless of endpoint infrastructure.
- Reliable and secure: Avaya solutions have been used for years by organizations from small businesses to the Fortune 500.
The Via Group has a long-standing and unique relationship with Avaya, as a partner in the Unified Communications space. As traditional telephony and data networking were blending, Via leveraged its experience in both areas to pioneer several leading-edge UC solutions for Avaya. Our engineers implemented the first and the largest unified messaging customers for Avaya (then Lucent), and have been qualified to implement all of the messaging systems prior and since. Via is also one of the very small group of partners who were trained and authorized to implement Avaya Meeting Exchange and Aura Conferencing. In recent years, Via has expanded its capabilities to include complete Aura Communication Manager PBX and VoIP systems, Avaya video, and and collaboration applications.
The combination of Avaya products and Via expertise allows medium-to-large enterprise customers to create innovative solutions and maximize the return on investment in their communications infrastructure. Avaya Unified Communications applications can enable employees to work more efficiently, and with expertise from The Via Group the promises of Unified Communications can be reality.
