Unified Communications and Collaboration

Unified Communication solutions connect both technology and people. In an increasingly fast-paced, technology driven world, having access to information that is coming at you from all directions becomes more and more critical. Text messages, voice messages, email messages, conference calls, numeric pages, and web pages are just a partial list of what is now available to us and must somehow be constantly retrieved, sorted and managed.

Wouldn't it be great if you could master them all?

If you could control the constant information flow, no matter the source? If you had a solution that would allow you to make better, faster and more innovative business decisions?

With Unified Communication solutions from The Via Group, you now have that capability. Unified Communication allows you to integrate critical information and give users more control of their workflow.

What do you do... when you have workers who are never in the office? Remote workers, telecommuters, field representatives, road warriors? Are there four different phone numbers on their business cards? With a Unified Communication solution, there only has to be one. The system finds the employee – not the customer.

What do you do... if you spend most of your day in meetings, but need to know right away when an important communication comes through? How many gadgets will you need on hand to alert you when it arrives? With a Unified Communication solution, you only need one. Your PDA can display your unified mailbox, so that you can sort, manage and quickly identify critical messages as soon as they arrive.

How much more efficient and productive if:

• You could work faster and more collaboratively with your employees and business partners?
• You had seamless, integrated access to all your voice mail, email, IM, conferencing, and data through your smartphone, PC, or tablet?
• You could use spoken commands to manage your messages, make telephone calls and schedule appointments?

Now you can.

With Unified Communication solutions from The Via Group, your company will

• Boost productivity. You get more done in less time when key personnel can work from anywhere and eliminate downtime.
• Drive revenue. Users can enhance responsiveness and improve response time to customer requests when you give them access to key communications tools, applications and information.
• Create competitive advantage. Users can react more quickly and effectively to customer requests when you give them access to key communications tools, applications and information.
• Leverage existing infrastructure. You protect your existing investments when you integrate new technology with your current communication platforms.
• Drastically reduce ongoing costs. Lean out your IT and telephony infrastructure by eliminating needless hardware and the ongoing annual maintenance costs. Eliminate ongoing Audio/Video conference bridge costs.